Privacy Policy - Solivana Wellness Shop

This Privacy Policy explains how shop.solivana.com (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you visit or use our website:

Name
Email address
Phone number
Shipping and billing addresses
Payment details (processed securely by third-party payment gateways)
Order history
IP address and browser/device information

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your purchases or customer service requests
Send updates, promotional offers, or newsletters (only if you opt in)
Improve our website and customer experience
Prevent fraudulent transactions and ensure site security

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Trusted third-party service providers (such as payment processors, shipping companies, or email marketing services) only for purposes of operating the store.
Legal authorities if required to comply with applicable laws or legal processes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve your browsing experience
Track website usage and performance
Remember your preferences (e.g., language or cart items)

You can choose to disable cookies through your browser settings, but some features may not work properly.

5. Data Security

We take reasonable steps to protect your personal data, including SSL encryption and secure payment gateways. However, no method of transmission over the internet is 100% secure.